Terms & Conditions

1. Acceptance of Terms

Welcome to the Elevare Living website. By browsing this site, placing an order, or engaging with our services, you agree to comply with and be bound by the Terms & Conditions detailed on this page. If you are contracting on behalf of a company or business, you confirm that you have the authority to commit that entity to these terms.

2. Products and Service Description

We are a premium furniture company based in Perth, Australia. Our website showcases our capabilities in designing custom furniture, furniture restoration and reupholstery. All marketing imagery and sample product descriptions are intended as realistic representations only. Due to the handcrafted nature of our production, certain natural timber grain, finishes, and upholstery fabrics may vary slightly between the actual product and photography or computer renders.

3. Orders, Pricing and Payment

All listed prices are in Australian Dollars (AUD) and include GST, unless stated otherwise. An initial deposit is required for custom or made-to-order furniture to reserve a production slot. The balance is due at certain milestones as outlined in your individual quote.

• Custom quotes are valid for 30 days from the date issued.
• Any additions to your order after the original deposit may require a revised quote and could affect the delivery schedule.
• We welcome secure payments via major credit cards and direct bank transfer.

4. Custom Project or Restoration Commissions

When you request a custom piece or restoration, we will prepare a written specification and quote which includes estimated lead time, payment terms, and any specific material selections. Following your approval of the documentation, and payment of the required deposit, we finalise your project timeline. It is your responsibility to carefully review all dimensions and selected materials at the proofing stage before production begins.

5. Delivery, Installation and Risk

Furniture and goods carry delivery options within the Perth metropolitan area and across Australia. We always recommend white-glove delivery service for all bulky or delicate pieces.

• Our team delivers from Monday to Saturday, during normal business hours, and we will coordinate a specific booking window with you.
• Risk for the goods shall pass to you at the point of delivery to the address provided.
• For white-glove installation, we require a safe physical pathway to the room, and you must advise us of any stairs, narrow doorways or obstacles in advance.

6. Intellectual Property

All text, graphics, logos, images, design plans, digital CAD files and any other content produced by Elevare Living are the intellectual property of the company. You may not reproduce, distribute, or use them for commercial purposes without our prior written consent. Any custom piece designed specifically for you remains proprietary to Elevare Living unless otherwise discussed.

7. Liability and Dispute Resolution

To the maximum extent permitted by law, our total liability in connection with any product or service will not exceed the amount you paid for that specific service item. Any disagreements will be handled in a constructive forum in Western Australia, this does not restrict your right under the Australian Consumer Law. We appreciate the chance to remedy any issue in the first instance.